Custom hardware management services for end user devices.
WITAM hero


Custom hardware management services for end user devices.
  1. Asset Lifecycle Management
  2. Workplace IT Asset Management

Get the most out of your workplace IT assets.

Let Iron Mountain take care of your IT asset management service needs for all your end user devices.

Iron Mountain’s comprehensive IT asset management services include storage, configuration, deployment, device support, and end-of-life disposition.

As a global leader in workplace ITAM, Iron Mountain delivers solutions designed for how you work today—and supports how you will transform your business tomorrow. Our services and solutions create business efficiencies that allow you to focus more on your internal customers. Our strengths include ensuring your data security through a secure chain of custody and supporting your organization’s sustainability goals as demonstrated by the Environmental Benefits Report.

Our comprehensive, end-to-end managed workplace IT asset management services provide unparalleled data security, as we manage the lifecycle of your work devices.

Learn how Iron Mountain’s Workplace ITAM can support your business needs.

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Common Use Cases

Employee Onboarding

Your Objectives
Equip new employees with PC and peripherals.
Required Solutions
Automate and scale employee onboarding for seamless equipment provisioning.
Our Services
Unified online management, deployment, storage, reimaging, kitting, tagging, tracking, logistics, and reporting.

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Employee Offboarding

Your Objectives
Recover IT assets from departing employees.
Required Solutions
Implement automated asset retrieval, remote data erasure, secure shipping, and end-to-end tracking.
Our Services
Unified online management, remote data erasure, logistics, testing, cleaning, storage, and detailed reporting.

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Workplace IT Asset Refresh

Your Objectives
Replace outdated workplace hardware.
Required Solutions
Efficiently manage complexities, ensure data security during outdated equipment collection, and enable seamless advance replacement with updated hardware.
Our Services
Integrated program management, retired hardware removal, new hardware deployment, and disposition.

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Lease Return

Your Objectives
Return leased equipment to lessor.
Required Solutions
Safely collect, store, and return leased PCs to original lessor, while maintaining data security throughout the collection process.
Our Services
Efficient lease return management, deadline adherence, two-way logistics, device testing, cleaning, and grading.

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End of Life

Your Objectives
Secure disposition of retired IT assets.
Required Solutions
Efficiently manage retired systems for potential reuse or certified data erasure and recycling, with comprehensive reporting.
Our Services
Secure media destruction, recycling, remarketing, remote wipe, and detailed reporting with data destruction certification.

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Laptop in the box

A Unified Solution for Workplace IT Asset Management

Managing IT assets across their entire lifecycle can be a daunting task for even the most experienced organizations. Without a comprehensive IT Asset Management (ITAM) program in place, it can be difficult to effectively manage and track assets, especially those located remotely. A unified IT asset lifecycle management process is essential for organizations to ensure that their IT assets are properly managed and tracked throughout their entire lifecycle.

Iron Mountain's Workplace ITAM offers a comprehensive range of asset management services throughout the entire IT lifecycle including:

Hardware storage


PC configuration


Deployment and redeployment

IT asset disposition




Complete reporting and the Environmental Benefits Report




Transparent, traceable chain of custody. Complete, verifiable data erasure. Efficient, certified decommissioning. World class logistics & global tracking.




The Environmental Benefits Report demonstrates the positive impact your ITAD program is having on your organization including avoided greenhouse gas emissions, weight diverted from landfill, and more.




Multiple primary and secondary paths and remarketing models for your retired end-user hardware deliver value recovery and lower TCO.




A trusted partner to 95% of the Fortune 1000 and the world’s largest hyperscalers, our decades of leadership, expertise, and global footprint are unmatched.


Frequently Asked Questions

IT Asset Management (ITAM) involves comprehensive management and tracking of laptops and peripherals throughout their lifecycle, ensuring their proper utilization, maintenance, upgrades, and appropriate disposal.

As work becomes more complex, including supporting hybrid and remote workers, organizations face increased difficulties managing IT assets for their employees. Iron Mountain’s Workplace IT Asset Management addresses these challenges by enabling effective IT asset management with services that include deployment, tracking, storage, and disposition for laptops and peripheral devices used by employees. Common use cases include supporting IT teams with their employee onboarding and offboarding, IT asset refreshes, laptop/device lease returns, and device end-of-life. Common events that require Workplace IT Asset Management include IT asset refreshes, mergers & acquisitions, office moves & closures, high employee attrition or hiring, and having a large number of remote workers.

Yes. Iron Mountain takes care of the entire lease return process, managing asset collection, providing data erasure, verifying equipment condition, and returning the assets to the vendor on your behalf. Our aim is to maximize your lease value and help you avoid costly end-of-lease fees and penalties.

Yes. Adding additional services to your current ITAD service is straightforward. Contact your Iron Mountain ITAD account representative to learn more.

Workplace IT Asset Management offers direct benefits such as maximizing the ROI on IT hardware investments, ensuring end-user satisfaction with efficient asset deployment and asset tracking, reducing total cost of ownership by extending asset life and minimizing refresh cycles, boosting employee productivity, improving data security, mitigating business risks, and contributing to sustainability efforts through reduction of the organization's carbon footprint.

Yes. We can offer you both directional calculations, utilizing industry averages, as well as highly specific ROI estimates based on the assumptions and data points you provide from your organization. By leveraging Iron Mountain's Workplace IT Asset Management, you will gain a clear understanding of the tangible and intangible benefits, ensuring you have a comprehensive view of the value it brings to your organization.

Secure Storage Iron Mountain Safe

What Sets Iron Mountain's Workplace IT Asset Management Apart From Others?

Unlike other offerings, Iron Mountain provides an auditable chain of custody for IT assets throughout their lifecycle through end of life.

With a strong emphasis on security, 95% of Fortune 1,000 companies trust us with their critical and sensitive records. Drawing from over 70 years of experience in securing data across various industries and countries, you can rely on our end-to-end solution to safeguard your IT assets and protect the valuable information they contain. We handle everything from asset storage and configuration to deployment and end-of-life management. Ultimately, we manage your IT assets so you can focus on managing your business.

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Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience.

business women

Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience.