As you journey toward the digital horizon, Iron Mountain will be there with guidance and support.
We have deep experience with both legacy paper and digital files, giving you the tools to elevate your work and unleash the potential of your information. At Iron Mountain, we understand the challenges you may be facing, and it’s very likely we’ve helped other financial services firms with similar concerns. Leverage our expertise as you tackle today’s tough problems.
In today’s economy, customers have the tools to easily compare the financial institutions they do business with, and easily switch their bank or insurance company or mortgage lender if warranted. This means that exceptional customer experience is a requirement. To support your customers’ journey, increased personalization, digitalization, and rapid response to data requests are all part of the picture.
Controlling costs is an ever-present necessity for financial services industries. Technology can provide a way to cut costs without cutting services. Standardizing and digitizing processes can maximize productivity, and artificial intelligence (AI) can enable fast and accurate intelligent document processing. You can also free up office space with secure offsite storage.
Compliance with regulatory requirements will always be top of mind for financial institutions, as one of the most highly regulated industries. These regulations are in place to reduce the risk of security and privacy breaches, meet specific legal requirements, and improve business continuity in the case of business disruption.
Environmental, Social, and Governance (ESG) factors
Sustainability and ESG factors have become important initiatives in business, as companies strive to
have a social impact. In the financial services industry, this can come to fruition in the form of
supporting remote work to reduce employees’ carbon footprint, cutting power used in data centers, and
opting for responsible shredding and e-waste reduction.