Financial Services
Financial Services
As you journey toward the digital horizon, Iron Mountain will be there with guidance and support.
We have deep experience with both legacy paper and digital files, giving you the tools to elevate your work and unleash the potential of your information. At Iron Mountain, we understand the challenges you may be facing, and it’s very likely we’ve helped other financial services firms with similar concerns. Leverage our expertise as you tackle today’s tough problems.
Customer Experience
In today’s economy, customers have the tools to easily compare the financial institutions they do business with, and easily switch their bank or insurance company or mortgage lender if warranted. This means that exceptional customer experience is a requirement. To support your customers’ journey, increased personalization, digitalization, and rapid response to data requests are all part of the picture.
Cost Control
Controlling costs is an ever-present necessity for financial services industries. Technology can provide a way to cut costs without cutting services. Standardizing and digitizing processes can maximize productivity, and artificial intelligence (AI) can enable fast and accurate intelligent document processing. You can also free up office space with secure offsite storage.
Compliance
Compliance with regulatory requirements will always be top of mind for financial institutions, as one of the most highly regulated industries. These regulations are in place to reduce the risk of security and privacy breaches, meet specific legal requirements, and improve business continuity in the case of business disruption.
Environmental, Social, and Governance (ESG) factors
Sustainability and ESG factors have become important initiatives in business, as companies strive to
have a social impact. In the financial services industry, this can come to fruition in the form of
supporting remote work to reduce employees’ carbon footprint, cutting power used in data centers, and
opting for responsible shredding and e-waste reduction.
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Featured Financial Services Solutions
Banking
The banking industry is undergoing a digital transformation. Using cloud-based solutions and AI, Iron Mountain helps banks effectively manage both physical and digital records and processes as you transition to paperless banking. This unlocks value from your data to reduce costs and support the needs of your customers.
Mortgage & Loans
The lending industry is facing change due to unpredictable and rapidly changing economic conditions. Today’s lenders must embrace innovation in order to stay competitive and meet customer needs. By integrating new technology with existing systems, Iron Mountain helps lenders on their digital transformation journey, enabling more efficient processes and reduced costs.
Insurance
The insurance industry is evolving with new digital-first innovators coming onto the scene, and established firms are looking to evolve by digitally transforming their paper-intensive processes. Often, information is scattered across different systems that don’t communicate or speak the same language; this creates delays, and the lack of uniformity and automation slows things down.
Related Resources
Contact Iron Mountain
Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience.
Contact Iron Mountain
Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience.