Information Management and Content Services Solutions

Digitize | Store | Automate | Unlock

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Information Management and Content Services Solutions

Digitize | Store | Automate | Unlock

Information Management and Content Services Solutions

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TRANSFORMATION SOLUTIONS TO SECURE AND UNLOCK VALUE FROM YOUR DATA

The data that runs your organization is growing exponentially in a variety of formats—and quickly becoming more complex to manage and act upon.

Iron Mountain is an industry leader in helping you bridge the gap between physical and digital information. We help automate your document-centric processes and put your data to work so you can make informed business decisions. Whether digitizing physical documents or centralizing already digitized content and rich media, we bring it all together for you.

Explore below to learn more about Iron Mountain InSight®, our information management and content services platform, supporting a suite of software as a service (SaaS) solutions designed to drive efficiencies in your organization’s most common processes and address industry-specific challenges.

Cross-Industry Solutions

Through a combination of Iron Mountain’s document scanning expertise, infrastructure and a modern, secure cloud storage repository, we help you find what you need when you need it most.

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Eliminate paper at your front door. Whether you plan on going back to the office, remaining virtual or a combination, freeing yourself from receiving and distributing physical mail is critical to move forward.

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Streamline and automate your accounts payable processes. You’ll have the tools you need for a smoother and speedier month-end close with integration to Enterprise Resource Planning (ERP) systems.

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Manage your full digital employee record by enabling employees and internal business partners to participate in automated workflows with integrations to eSignature and HR systems.

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Industry Solutions

Healthcare
healthcare

Advance your healthcare digital transformation through digitization, workflow automation, and secure access to your organization’s most relevant data. Enable stronger operational and clinical decision-making, while improving patient care.

Mortgage & Loan
mortgage-and-loan

Leverage Iron Mountain’s expertise in intelligent document processing for mortgages. Accelerate your digital transformation by capturing, classifying, indexing, enriching, and visualizing your mortgage & loan data regardless of format; physical or digital.

Insurance
insurance

Achieve faster and more accurate claims processing through digitization, intelligent document processing, and workflow automation. Leverage technology to quickly analyze documentation provided for claims, assess damages, and make decisions faster.

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Public Sector
public-sector

Transform access to government records and delivery of citizen services through digitization and workflow automation technology. Manage information growth and increase operational efficiency with streamlined processes.

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Customer Success Stories

Premium Content Customer Success Stories National secondary care chain improves patient referral process with Iron Mountain

National secondary care chain improves patient referral process with Iron Mountain

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Premium Content Customer Success Stories Claims Processing Made Simple With Digital Mailroom

Claims Processing Made Simple With Digital Mailroom

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Premium Content Customer Success Stories Digitizing the mortgage mailroom

Digitizing the mortgage mailroom

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Premium Content Customer Success Stories Evolving Digitally with HR Automation

Evolving Digitally with HR Automation

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The National Archives Case Study- A woman looking at documents

The National Archives Case Study: Accelerating Transition of Digital Records Using Artificial Intelligence

Platform Capabilities

Iron Mountain InSight is a global information management and content services platform designed to help manage and add structure to your organization’s unstructured content, such as documents, audio, videos, and photos. The platform leverages intelligent document processing technology to aggregate and connect physical and digital information, extracting key metadata out of documents and automating document-centric workflows to help you get to relevant information faster.

Click on the boxes below to learn about key capabilities.

Transform Physical Into Digital

Leverage our best in class digitization technology to quickly turn your physical documents, microfilm or microfiche into digital. Our global footprint enables a consistent approach to your scanning requirements.

We can help you prioritize and achieve your goals ranging from large scale backfile conversion to day forward scanning programs. You can even have your inbound physical mail redirected to our secure facilities, and our team of experts will receive, open and scan your mail.

Access Files In Secure Repository

From a simple storage repository with basic search and retrieve access, to more complex information management needs, this flexible platform can scale with your information management challenges. Whether your information needs to be digitized or is already in a digital format, it is stored in this secure platform for easy access. All files are encrypted and role based permissions enable authorized users to access documents 24/7, with integration to multiple content and data systems throughout your organization including line of business applications, Enterprise Resource Planning (ERP) systems, Enterprise Content Management (ECM) systems, Content Services Platforms (CSP) and on-premise and cloud-based file shares.

Enable Collaboration for Document-Centric Processes

Iron Mountain offers a wide range of business process management (BPM) and operational workflow expertise combined with intelligent document processing tools that use technology and techniques such as optical character recognition (OCR), artificial intelligence (AI), machine learning (ML) and robust exception processing. Automated workflows are built out based on key metadata to enable streamlined document routing, review and better business decisions. You’ll also have the ability to access updated records retention rules and apply them systematically to relevant documents leveraging platform integration to the Iron Mountain® Policy Center solution.

View and Interpret Key Information

Unlock the hidden value of your content wherever it resides through modern, AI-infused content-driven applications and federated search capabilities across all of your organization’s repositories. Using the power of the platform, relevant metadata is extracted, classified and categorized into a streamlined interface to enable better decision making. Dashboards provide a visual display of data and metrics for powerful insights.

SECURITY AND COMPLIANCE

We take security seriously, that’s why 95% of the Fortune 1,000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years and provide services across a wide range of industries in over 60 countries. You can rest easy knowing that your information is safe in our end-to-end solution - from working with you on logistics for digitizing your documents at our scanning centers to auto-routing your digital information to the intended recipient and disposing of your paper documents in the manner you request (securely storing, shredding, or returning it to you).

InSight leverages the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) as its enterprise security framework and complies with industry standards including but not limited to:

  • HIPAA
  • FedRAMP/FISMA
  • GDPR
  • Soc 2 Type II
  • And ISO27001
Iron Mountain Insight Security Whitepaper Thumbnail

Learn more about the security of Iron Mountain InSight®

Frequently Asked Questions

Iron Mountain’s Implementation team meets with your organization to learn how your organization wishes to handle documents: by department, floor, individual, etc.

Iron Mountain then sets up your users, user groups and data security rules to ensure that the proper people have access to your information. Post implementation, your administrator users will be able to update your user groups and maintain users.

Learn more about privacy and data protection at Iron Mountain.

Data security is paramount to any organization and Iron Mountain makes this easy with metadata based security capabilities. Metadata security rules can be set up by your administrator and assigned to users either at the individual or user group level. This ensures that users are only accessing information they should.

Yes, you can easily ingest your digital documents and add index data to help centralize your information. Ingestion from the following repositories is also supported: Iron Mountain Connect via Image on Demand (IOD), Amazon® Web Services (AWS), Google Cloud, Enterprise Content Management (ECM) (including but not limited to SharePoint, Alfresco and OpenText), Google Drive, Drop Box, Network File Systems (NFS), as well as data from tape, photos, audio and videos.

You are able to select from several disposition options for your physical documents:

  • Your physical documents can be returned to you
  • Your physical documents can be stored in an Iron Mountain record center
  • Your physical can be securely shredded

Yes, these solutions are able to accommodate any number of users and store vast amounts of data in multiple countries.

Your data is stored in the cloud for a length of time that is based on your contract and your organization’s retention requirements. The InSight Customer Care team is your main point of contact for disaster recovery assistance.

Unlike other offerings, Iron Mountain provides an auditable chain of custody across physical and digital documents. We take security seriously, that is why 95% of the Fortune 1,000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years across a wide range of industries in over 60 countries. You can rest easy knowing that your information is safe in our end-to-end solution - from digitization at our scanning centers to auto-routing your documents to the intended recipient and disposing of your physical documents in the manner you request (securely storing, shredding, or returning them to you).

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