Change Management


Nothing is permanent but change, yet, organizations and individuals often struggle with it. Change management addresses this issue and helps managers and employees deal with the stress of changing environments and responsibilities. This course explains what change management is, why it is important, and who is involved. It also explains a model for change management and provides strategies and action items for applying the method.

Learning Objectives:

Upon completion of this course, you will be able to:

  • Define change management, and identify why it is important to an organization.
  • Recognize who plays a role in change management.
  • Recognize how change management can impact an organization.
  • Initiate strategies and action items for applying a change management model.
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Making a Cloud Solution Decision

This course builds off of the Basics of the Cloud course, delving deeper into critical factors and key players related to the selection and use of cloud-based services and solutions across an enterprise.

Basics of the Cloud

This course reviews different cloud-based solution and deployment models, highlighting the benefits and risks of each.

Defensible Disposition

This course reviews the importance of defensible disposition and highlights actions that can be taken to make appropriate decisions.

Information Lifecycle Management (ILM)

Review this course for a better understanding of the Information Lifecycle, why it is important, who is involved, and practical methods for managing ILM within an organization.

Information Landscape

Review how the information landscape has become more complex in recent years due to ever-expanding information sources.

Information Governance

Understand what information governance is, and how it differs from traditional records and information management (RIM).

Return on Information

Understand what Information Economics is and the competitive advantage it can provide you and your organization

RIM Basics

This course is designed for any employee who creates, maintains or uses Records and needs to understand the basics.

Next Gen Information Management Professional

Take a look at the expectations organizations have of their Information Management (IM) professionals today and over the next three to five years.


This course discusses what the GDPR is, explains why it is important and details how it impacts organizations.