Intelligent document processing and workflow automation solutions

Digitize | Store | Automate | Unlock

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Intelligent document processing and workflow automation solutions

Digitize | Store | Automate | Unlock

Intelligent document processing and workflow automation solutions

  1. Intelligent document processing and workflow automation solutions

Quickly access the information you need

Paper is still part of many organizational processes, which slows work down. Even when documents or records are digitized, your employees can waste valuable time manually searching the documents for key data that they need to do their jobs. This challenge only gets exacerbated when documents are used by multiple stakeholders as part of organizational workflows.

Iron Mountain can digitize and classify your documents so you can easily search and access them on a digital platform. Our digital platform portfolio includes AI-enabled intelligent document processing capabilities to automatically extract select data in documents so you can quickly access the key data you need to take action. You can create your own automated workflows using the platform’s low code environment or Iron Mountain’s skilled Professional Services team can build them for you to streamline document routing and identify process delays or missing documents.

Learn more about our suite of software as a service (SaaS) solutions designed to drive efficiencies in your organization’s most common processes and address industry-specific challenges.

Premium Content Datasheets and Solution Briefs Transform How You Access Your Data

Transform How You Access Your Data

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Cross-Industry Solutions

Eliminate paper at your front door. Whether you plan on going back to the office, remaining virtual or a combination, freeing yourself from receiving and distributing physical mail is critical to move forward.

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Streamline and automate your accounts payable processes. You’ll have the tools you need for a smoother and speedier month-end close with integration to Enterprise Resource Planning (ERP) systems.

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Manage your full digital employee record by enabling employees and internal business partners to participate in automated workflows with integrations to eSignature and HR systems.

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Industry Solutions

Banking
Banking vector image
Become a paperless bank branch. Streamline information access, reduce risk, and enhance customer experience through a powerful combination of technology and decades of global expertise in digitizing and classifying bank documents.
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Energy
Energy industry - Maintain compliance with a large and evolving set of regulations by getting information where and when you need it, while maintaining data security.

Maintain energy compliance with a large and evolving set of regulations by getting information where and when you need it, while maintaining data security.

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Healthcare
healthcare

Advance your healthcare digital transformation through digitization, workflow automation, and secure access to your organization’s most relevant data. Enable stronger operational and clinical decision-making, while improving patient care.

Insurance
insurance

Achieve faster and more accurate claims processing through digitization, intelligent document processing, and workflow automation. Leverage technology to quickly analyze documentation provided for claims, assess damages, and make decisions faster.

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Mortgage & Loan
mortgage-and-loan

Leverage Iron Mountain’s expertise in intelligent document processing for mortgages. Accelerate your digital transformation by capturing, classifying, indexing, enriching, and visualizing your mortgage & loan data regardless of format; physical or digital.

Public Sector
public-sector

Transform access to government records and delivery of citizen services through digitization and workflow automation technology. Manage information growth and increase operational efficiency with streamlined processes.

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Customer Success Stories

Premium Content Customer Success Stories National secondary care chain improves patient referral process with Iron Mountain

National secondary care chain improves patient referral process with Iron Mountain

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Premium Content Customer Success Stories Claims Processing Made Simple With Digital Mailroom

Claims Processing Made Simple With Digital Mailroom

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Premium Content Customer Success Stories Digitizing the mortgage mailroom

Digitizing the mortgage mailroom

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Premium Content Customer Success Stories Evolving Digitally with HR Automation

Evolving Digitally with HR Automation

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The National Archives Case Study- A woman looking at documents

The National Archives Case Study: Accelerating Transition of Digital Records Using Artificial Intelligence

Platform

Iron Mountain InSight Family

IRON MOUNTAIN INSIGHT®

Iron Mountain InSight® helps you quickly access the information you need and automate document-centric workflows through intelligent document processing capabilities, enabled by artificial intelligence and machine learning.

SECURITY AND COMPLIANCE

We take security seriously, that’s why 95% of the Fortune 1,000 companies trust Iron Mountain with their critical and sensitive records.

We have been securing sensitive data for 70+ years and provide services across a wide range of industries in over 60 countries. You can rest easy knowing that your information is safe in our end-to-end solution - from working with you on logistics for digitizing your documents at our scanning centers to auto-routing your digital information to the intended recipient and disposing of your paper documents in the manner you request (securely storing, shredding, or returning it to you).

InSight leverages the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) as its enterprise security framework and complies with industry standards including but not limited to:

  • HIPAA*
  • FedRAMP/FISMA*
  • GDPR
  • Soc 2 Type II
  • And ISO27001

*available through Professional Services

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Learn more about the security of Iron Mountain InSight®

Frequently Asked Questions

Iron Mountain’s Implementation team meets with your organization to learn how your organization wishes to handle documents: by department, floor, individual, etc.

Iron Mountain then sets up your users, user groups and data security rules to ensure that the proper people have access to your information. Post implementation, your administrator users will be able to update your user groups and maintain users.

Learn more about privacy and data protection at Iron Mountain.

Data security is paramount to any organization and Iron Mountain makes this easy with metadata based security capabilities. Metadata security rules can be set up by your administrator and assigned to users either at the individual or user group level. This ensures that users are only accessing information they should.

Yes, you can easily ingest your digital documents and add index data to help centralize your information. Ingestion from the following repositories is also supported: Iron Mountain Connect via Image on Demand (IOD), Amazon® Web Services (AWS), Google Cloud, Enterprise Content Management (ECM) (including but not limited to SharePoint, Alfresco and OpenText), Google Drive, Drop Box, Network File Systems (NFS), as well as data from tape, photos, audio and videos.

You are able to select from several disposition options for your physical documents:

  • Your physical documents can be returned to you
  • Your physical documents can be stored in an Iron Mountain record center
  • Your physical can be securely shredded

Yes, these solutions are able to accommodate any number of users and store vast amounts of data in multiple countries.

Your data is stored in the cloud for a length of time that is based on your contract and your organization’s retention requirements. The InSight Customer Care team is your main point of contact for disaster recovery assistance.

Unlike other offerings, Iron Mountain provides an auditable chain of custody across physical and digital documents. We take security seriously, that is why 95% of the Fortune 1,000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years across a wide range of industries in over 60 countries. You can rest easy knowing that your information is safe in our end-to-end solution - from digitization at our scanning centers to auto-routing your documents to the intended recipient and disposing of your physical documents in the manner you request (securely storing, shredding, or returning them to you).

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