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HealthCare Information Governance and Advisory Services

Enforce Consistent Policy – Everywhere
Information Management Governance- Two men in a meeting
Healthcare services- Two healthcare professionals looking at a report

HealthCare Information Governance and Advisory Services

Enforce Consistent Policy – Everywhere
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  3. HealthCare Information Governance and Advisory Services

Rely on our services and advisers to keep up to date with evolving industry regulations to help you achieve and maintain compliance.

The enormous proliferation of data in today’s largely electronic healthcare environment requires an information lifecycle management strategy that can keep pace. With Iron Mountain® Policy Center solution, a cloud-based retention policy management platform, you gain a user-friendly tool that simplifies the process of maintaining and updating retention policies and guidelines. As a result, you can:

  • Keep only the information you are required to retain
  • Confidently dispose of information no longer needed
  • Easily and quickly access what you need when you need it
  • Significantly lower your risk of fines
  • Comply with retention laws
  • Save on electronic and physical storage costs

Advisory Services

Enable Health Information Governance

With Iron Mountain’s Healthcare Consulting Services, you will be able to design, build, and execute practical, legally sound health information management policies that can help you advance information governance, meet your compliance obligations and be better prepared to mitigate the risks and costs of potential litigation. Our advisory services include:

Strategic Roadmap Assessments
With Iron Mountain® Strategic IG Roadmap Assessments, you can identify program gaps and develop a roadmap with prioritized work streams, resource requirements and expected results tied to your key strategic objectives.

Retention and Disposition Program Development
Our Healthcare Consulting Services staff help you create policies that address the ever-changing federal and state regulatory requirements. The result? A proven, legally credible retention and disposition program, reducing costs and risks.

Manage Information Risk
With our expert advice in risk assessment, litigation readiness mapping, and program auditing, you can safeguard your organization from compliance and Discovery exposure. These services can help meet new and emerging compliance challenges, including social media, legacy data clean-up, and email management.

Iron Mountain Information Governance Assessment Service

Whether you are just getting started, and need to help sell the concept of IG within your organization; or whether you are well underway and are looking to optimize results, this brief delivers proven tactics that will enable your health system to make progress on key IG initiatives.

Iron Mountain’s Healthcare Information Governance (HCIG) framework offers a comprehensive and flexible approach to Information Governance (IG) to cost-effectively:


Govern all types of information, independent of format/location, in a consistent and coordinated manner

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Secure information across its lifecycle and your ecosystem, including Data and IT Governance

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Address data privacy and integrity, mitigating risks of breach

Iron Mountain HealthCare Information Governance (HCIG) — How It Works

HCIG is an organization-wide framework for managing and leveraging information as a strategic asset through its lifecycle in order to support strategy, regulatory, legal, risk and environment requirements. It’s compromised of 10 organizational competencies and 85+ indicators critical in understanding and advancing your IG maturity across your healthcare organization ecosystem. 

Leveraging the HCIG Framework

Using IGHealthRate™, the industry’s only purpose-built assessment and measurement platform for IG adoption and maturity, you can map your current IG practices, processes and polices against the HCIG framework to assess and evaluate how information is created, used, managed and secured across your organization. You’ll gain greater insight into your current capabilities and establish a baseline for pursuing and measuring meaningful improvement.

Retention Management

Reduction in storage costs by $100,000 annually.

Patient Identification

Duplicate MPI reduced from 8% to 0.2% with a cost savings of $7,700.

- AHIMA US Based Hospital Use Case

Learn more about how the IGHealthRateTM Tool can help deliver enhanced patient care while reducing risks and cost

Get in Touch with Us

Why Information Governance for US Healthcare?

Why is IG Neccesary

US Healthcare organizations are at a pivotal transition point with digital health adoption. The volume of records and information — and the formats in which they are stored — have grown dramatically. As a result, storage costs have increased, access and retrieval times have gotten longer, care across the healthcare ecosystem has become siloed and the risk of noncompliance with both internal policies and external regulations has grown greater.

At the same time, shrinking budgets, greater demand on metrics and targets, data science and artificial intelligence initiatives and laws such as HIPAA and MACRA have only exacerbated the problem. Still, the demand to provide critical care exists. US Healthcare organizations have no choice but to do more with less.

To solve these challenges and achieve greater efficiencies and cost-savings, US Healthcare organizations should assess their processes and practices in information management, both in regards to physical and digital records, against a strategic Information Governance adoption model (HCIG).

With IGHealthRate™, you’ll take a crucial first step in understanding and advancing your IG maturity so you can leverage information as a strategic asset to deliver:

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Improved patient outcomes

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Data-driven decision-making

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Compliance and security risk mitigation

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Leveraging clinical, financial and administrative information for analytics/InSights

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Streamlined business processes, improved productivity and reduced operating costs


Value-based care and population health readiness

Enterprise Master Patient Index Analytics and Cleanup

Iron Mountain Enterprise Master Patient Index Analytics and Cleanup services enable you to detect, reconcile, and prevent duplicate patient records across multiple sites, locations, and systems.


Receive a quantitative analysis of your existing MPI database(s), producing a snapshot-in-time of your MPI data integrity challenges. This analysis provides reports of duplicate record sets that are sorted into logical categories and is supported by a professional consultation to help you understand both detailed and aggregate level information regarding your specific data integrity issues.

Manage your MPI Cleanup Process

As part of our EMPI Cleanup Services, you will receive a detailed project plan that documents the scope of work to be performed and the comprehensive services required to manage the error correction process and resolve duplicate records, overlaps and overlays. An experienced team of Health Information Management credentialed professionals and talented clean-up staff will provide oversight and management for your project, from start to finish.


Optimize your Resources

Iron Mountain acts as a seamless extension of your organization, allowing you to focus on your core business. We can support one-time, short-term projects, or on-going, end-to-end solution engagements that allow your staff to better manage their time and resources.

Packing, Purging, and Shifting for Healthcare

Packing/Purging/Shifting: Without regularly scheduled purging and shifting, your file room will quickly outgrow capacity. Purging services free up valuable onsite storage space and ensure that your medical records are managed according to policy. Files can also be compressed to better utilize open-shelf storage space and reduce operating expenses.

Dropfiling and Interfiling for Healthcare

Dropfiling/Interfiling: Keeping up with loose sheet filing and maintaining healthcare records in their proper sequence are critical to effective health information management. With outsourced filing services, your staff is empowered to consistently and reliably dropfile loose papers and interfile records.

Onsite Staffing

With Iron Mountain® Onsite Resources, you’ll be able to leverage short- and long-term staffing services to help augment your existing resources. Through trained and carefully selected resources, you can outsource some or all of your day-to-day information management responsibilities.

Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience.

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Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience.